Services

Protect your revenue flow and eliminate internet downtime with MarsCom’s proactive failover strategies. We set up multiple connection types—LTE, fiber, and cable—for automatic switching if your primary network fails. This diversified approach ensures operations stay uninterrupted, boosting customer satisfaction and preserving productivity. Our dedicated team monitors the health of your connections and takes immediate action to keep your business online.

Every business has unique communication needs. That’s why MarsCom offers flexible business call center solutions for organizations of all sizes and industries, including medical, legal, and service-based businesses. Whether you require message taking, appointment scheduling, or advanced customer support, our team handles each interaction with care and efficiency.

Our call center services help your business:

• Capture every opportunity with 24/7 live answering
• Reduce wait times and missed calls
• Enhance customer satisfaction with prompt, professional service
• Scale support as your business grows
• Focus on your core operations while we manage your calls

Learn about our Business Phone Systems for seamless communications integration.

Safeguard your company with MarsCom’s multi-layered security framework. Small businesses with robust cybersecurity measures often face fewer data compromises than those without. From threat detection and incident response to staff training and risk assessments, our holistic approach fortifies your digital landscape. We help you stay one step ahead of cyber criminals, maintaining a reliable defense so you can focus on growth.

We craft customized strategies, implement cutting-edge security technologies, and proactively monitor your systems around the clock.  Plus, we empower your employees through awareness training, making them your first line of defense.

Build a future-ready network that seamlessly grows with your organization. MarsCom’s tailored solutions incorporate wired and wireless technologies, accommodating rising data demands while minimizing lag. Our experts configure bandwidth allocation, implement secure protocols, and regularly optimize network performance so you can access files, share data, and collaborate in real time. By layering security and speed, we ensure your crucial workflows stay uninterrupted.

From wired and wireless networks to network security and optimization, we ensure your infrastructure is fast, reliable, and secure. Our team handles every stage, from expert assessment and design to seamless implementation and ongoing maintenance.

Maximize uptime, security, and efficiency through our responsive technical support and consultative guidance. MarsCom’s help desk team swiftly resolves unexpected issues to keep day-to-day operations running smoothly. Meanwhile, our strategic analysts work with you to align IT investments with business goals, consistently revisiting and refining solutions to drive better outcomes. As a small business solutions advisor, we prioritize your success, offering forward-looking strategies and customized roadmaps that empower your company for long-term growth.

Beyond troubleshooting, we provide strategic consulting to help you leverage technology for competitive advantage, optimize your IT investments, and strengthen your security posture.